Employees that interview well and ultimately get hired show enthusiasm, confidence and engagement. They are not a bundle of stress and anxieties. Who wants to hire and deal with that? Yet a glance inside most companies finds a high percentage of employees who are stressed out and lacking engagement. What happened? They didn’t come this […]
The post Were They Stressed When You Hired Them? appeared first on 720 Thinking.
Those that join the military learn quickly about unit discipline. All of the toughness and craziness of basic training is designed to get soldiers to respond to certain situations that the drill instructors know they will face, and to respond in a disciplined, planned manner. In business, employees do not get that sort of training. […]
The post When Times Get Tough, Will Culture Make or Break the Company? appeared first on 720 Thinking.
Every company wants to put its best foot forward, be it in the public eye, or in individual sales situations. Talk is around the strengths, the unique features, all of the things that make the company great. As we know, there is a fine line between extolling existing virtues and puffery. Puffery sometimes isn’t bad. […]
The post Too Much Bluster – Too Little Breadth appeared first on 720 Thinking.
Every company wants to put its best foot forward, be it in the public eye, or in individual sales situations. Talk is around the strengths, the unique features, all of the things that make the company great. As we know, there is a fine line between extolling existing virtues and puffery. Puffery sometimes isn’t bad. […]
The post Too Much Bluster – Too Little Breadth appeared first on 720 Thinking.
Organizational culture is a hot topic- finally. Numerous books, scholarly papers and blogs and articles are being written about it regularly. Down in the trenches of businesses large and small, it is addressed much less often. So it is interesting to observe and see how and where the culture really “sits” in an organization. […]
The post When It Comes to Culture, Who is the Tail and Who is the Dog? appeared first on 720 Thinking.
As everyone knows, the economy has not been great, especially for middle market and small business. Leaders are constantly looking for ways to fix what they perceive as broken in order to get over the next hurdle. Rather than doing that, it will serve organizations much more if everyone takes a step back, pauses, and reflects on […]
The post Don’t Rely on Fixes – Rely on Champions appeared first on 720 Thinking.
Founders and leaders of companies may find it easy to work for the love of it. Their time spent creating an idea that becomes a company is full of passion and love. They have a strong sense of pride and investment in the organization. It is like they have given birth to something that they […]
The post Build a Culture of Employees Who Work For The Love of It appeared first on 720 Thinking.
We have lived through the age of process improvement as Nirvana. We have discovered that checklists are great but they are not the whole answer. Efficiency and productivity are very important, but not to the point where they totally stifle innovation and the individual desire to search for ways to do things differently because they […]
The post Set Boundaries – Not Bars appeared first on 720 Thinking.
Leaders are people too. They react to triggers, they get their buttons pushed just like everyone else. But one of the competencies that a leader is supposed to have is the ability to ignore it when those buttons are pushed. They are supposed to know that bad decisions happen when they are purely emotional, based […]
The post Beware of Knee Jerk Leadership appeared first on 720 Thinking.
Companies are so busy thinking about customer experience that they very often forget that it is the employee experience that creates it. Culture and brand are two sides of the same coin. For the outward facing brand to be positive, allowing for an exciting customer experience, the inward facing culture must be positive. That allows […]
The post Improve the Employee Experience appeared first on 720 Thinking.
