The interviewer questioned if he had read a significant reform document that would have massive impacts on his business and the industry at large.
The exec’s responded, “I didn’t have time to read the document.”
He, the interviewee, then asked the interviewer what were the three or four major issues that reform was addressing. Fortunately, she knew the answers. (She had read the reform in preparation for the meeting.) It was clearly apparent that she was much more prepared as an outsider to deal with his industry change than he was as the so-called expert.
The interview continue along the same vein, for each question, he didn’t know and then he would asked her a question. Great technique if you hold to the philosophy that you only asked questions if you already know the answer. Clearly, he didn’t have a clue regarding what his responsibilities were as the leader.
Close to the end of the interview, you could actually see the light bulb come on in this guy’s brain. “I know. I’ll tell the board that I am forming a committee to address these issues and that the committee will be meeting weekly to discuss. What do you think?” he asked of the interviewer.
She looked totally astonished and quickly ended the interview.
Great lesson from this interview, be aware of owning the role, being able to respond with ability and come across as the leader who is truly in command.